Effective Date: September 2025
Website: www.nfpafitness.org
Organization: National Fitness Professionals Association (“NFPA Fitness,” “we,” “our,” or “us”)

Introduction

NFPA Fitness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, online courses, certifications, services, and digital resources (collectively, the “Services”). By using our Services, you consent to the practices described in this Privacy Policy.

This Privacy Policy applies to all users, including those located in the United States, the European Union (EU), and California. Additional rights and obligations under the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”) are set forth in Section 11 (GDPR/CCPA Addendum).

Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Name, email address, phone number, mailing address, account credentials.
Payment Information: Credit card number, billing address, and related payment details.
Professional Information: Certification history, continuing education records, employment or organization affiliation.
Usage Information: IP address, browser type, operating system, device identifiers, and interaction with our Services.
Educational Information: Course progress, exam results, and certifications earned.

How We Collect Information

We collect information in several ways:

Directly from you when you register, enroll in a course, make a purchase, or submit a form.
Automatically through cookies, tracking technologies, and log files when you interact with our website.
From third-party service providers such as payment processors, marketing platforms, and analytics tools.

How We Use Information

NFPA Fitness uses personal information for the following purposes:

To provide and maintain our Services.
To process transactions, issue certifications, and maintain records of completion.
To communicate with you regarding your account, coursework, updates, and promotions.
To comply with legal obligations, accreditation requirements, and industry standards.
To analyze website performance, improve Services, and develop new offerings.

Sharing of Information

We do not sell your personal information. We may share information under the following circumstances:

With Service Providers: To payment processors, email platforms, IT support, and hosting providers.
For Legal Purposes: To comply with laws, regulations, legal processes, or government requests.
In Business Transfers: If NFPA Fitness undergoes a merger, acquisition, or asset transfer.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and deliver targeted advertising. You may adjust your browser settings to refuse cookies, but doing so may limit website functionality.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce agreements.

Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including access, correction, deletion, and data portability. See Section 11 for details regarding GDPR and CCPA rights.

GDPR and CCPA Addendum

Rights of EU Data Subjects (GDPR):

If you are located in the European Union, you have the following rights under the GDPR:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your data under certain conditions.
Right to Restriction: Request that we limit the processing of your data.
Right to Data Portability: Request transfer of your data to another provider.
Right to Object: Object to data processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw consent at any time when processing is based on consent.

We process personal data based on one or more of the following legal grounds: consent, contractual necessity, legal obligation, and legitimate interest.

Rights of California Residents (CCPA):

If you are a California resident, you have the following rights under the CCPA:

Right to Know: Request disclosure of categories and specific pieces of personal information collected.
Right to Delete: Request deletion of personal information, subject to legal exceptions.
Right to Opt-Out: Request that your personal information not be sold. (NFPA Fitness does not sell data.)
Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.

California residents may exercise these rights by contacting us at the information below.

Exercising Your Rights

To exercise any privacy rights under applicable laws, please contact us:

Email: [Insert NFPA Fitness Contact Email]
Mailing Address: [Insert NFPA Fitness Address]
Phone: [Insert Phone Number]

We may request verification of your identity before processing your request.

International Data Transfers

If you access our Services from outside the United States, your data may be transferred to and stored in the United States. By using our Services, you consent to this transfer subject to applicable laws.

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our Services constitutes acceptance of the revised Privacy Policy.

Contact Information

For questions, concerns, or privacy-related requests, please contact us at:

NFPA Fitness
Website: www.nfpafitness.org