Privacy Policy
The National Fitness Professionals Association (NFPA) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, purchase certification programs, enroll in courses, submit forms, or contact NFPA.
How NFPA collects, uses, and protects your information
Effective Date: August 29, 2026
1. Overview / Introduction
This Privacy Policy describes NFPA’s practices regarding personal information collected through our website, certification programs, online courses, purchases, forms, and communications.
NFPA may collect personal information you voluntarily provide, including your name, email address, mailing address, purchase or order details, certification or course enrollment information, and communications you send to NFPA. We may also collect information about your course and account activity in order to provide access to courses and deliver support.
2. Information We Collect
3. Payment Information
NFPA currently accepts payments through PayPal only. Payments are processed through PayPal, and NFPA does not store full payment-card information on our own website servers. Payment processing information is subject to PayPal’s own privacy and security practices.
4. Information Collected Automatically / Cookies / Analytics
NFPA may automatically collect certain information when you visit our website, such as your IP address, browser type, device type, pages viewed, referring URL, time spent on pages, and general website interaction data. We use Google Analytics to better understand website traffic and improve the website. Cookies and similar technologies may be used for site functionality, performance measurement, and analytics.
We use the information we collect to process orders and provide course access; deliver certifications, educational products, and support; send confirmations, receipts, and service-related messages; respond to questions and customer-service requests; improve website performance, content, and user experience; maintain business records; and comply with legal obligations.
5. How We Use Information
6. Sharing of Information
NFPA does not sell your personal information. We may share information only when reasonably necessary with service providers that help us operate our business, such as payment processors, hosting or platform providers, analytics providers, and similar operational partners. We may also disclose information when required by law, to protect our rights or property, prevent fraud, or enforce our policies.
7. Communications
NFPA may send transactional communications, including order confirmations, enrollment information, account or service notices, course access details, policy updates, and customer-service responses. If we ever send promotional communications, you may opt out of non-essential marketing messages at any time.
NFPA retains personal information only for as long as reasonably necessary for the purposes set out in this policy, including course administration, customer support, record-keeping, tax or accounting purposes, dispute resolution, compliance with legal obligations, and other legitimate business needs.
8. Data Retention
9. Data Security
NFPA uses reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security. Because certification and educational records may need to be verified after completion of a program, certain records may be retained for extended periods when reasonably necessary for legitimate administrative purposes.
Our website and services are not directed to children under the age of 13. NFPA does not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can remove the information as appropriate.
10. Children’s Privacy
11. Your Privacy Choices / Rights
You may request to review, update, correct, or delete certain personal information we have about you, subject to applicable law and legitimate record-retention needs. You can also manage cookies through your browser settings. To make a privacy request or ask a question, please contact NFPA using the information provided below.
Depending on your location and the laws that apply, you may have additional privacy rights related to access, deletion, or correction of your personal information. NFPA will review and respond to such requests in accordance with applicable law.
12. California / State Privacy Rights
13. Third-Party Services and Links
Our website may contain links to third-party services or websites. NFPA is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you use, including PayPal and Google, where relevant.
14. Changes to This Privacy Policy
NFPA may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date above.
15. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact NFPA.
Email: info@nfpafitness.org
Mailing Address: P.O. Box 1397, Bethany, Oklahoma 73008
16. Effective Date
This Privacy Policy is effective as of August 29, 2026.
